Dinstar IP PBX : With NEC officially announcing its exit from the on-premise PBX market to focus on cloud-based solutions, continuing with an unsupported on-premise PBX system is risky. So, what’s the plan for enterprises? Transitioning to Dinstar’s UC solution becomes the clear alternative for those seeking to move away from NEC.
What Do SMEs Need in an IP Telephony System?
IP Solution: An all-IP architecture ensures seamless communication and compatibility with existing systems. Abundant features and scalability enable businesses to adapt to changing needs effortlessly.
Cost-saving: Cost-effective solutions are crucial for SMEs. Efficient resource utilization and optimized communication strategies help minimize expenses while maximizing value.
Easy Management: Simplified management and maintenance processes are essential for SMEs with limited resources. Remote and centralized management options, coupled with flexible deployment, streamline operations and enhance efficiency.
Why Choose Dinstar UC Solution for SMEs?
1. Cost Efficiency
Affordable Upfront System: Benefit from cost-effective IP PBX and IP phones with no annual licensing fees.
Utilize Existing Equipment: Continue using your existing analog phones and fax machines with VoIP gateways.
Reduce Communication Costs: Enjoy free internal calls and low-cost external calls via SIP trunks.
Lower Maintenance Costs: Simplify management with remote upgrade capabilities.
2. Comprehensive Features
Call Management: Call Forward, Call Transfer, Call Park, Call Pickup
Customization Options: Distinctive Ringtone, Custom Music On Hold, Multi-level IVR, Intercom & Paging
Advanced Functions: Call Barge, Conferences, Video Call, Direct Inward Dialing (DID)
Efficiency Tools: Call Queue, Follow Me, Ring Group, Call Recording
Additional Features: Billing, Phone Book, Voicemail, Fail2ban security
Convenience: Voicemail to Email, Attendant Console, Flexible Routing, T.30/T.38 Fax Support
Multi-Level Auto Attendant and IVR
Understanding IVR: Interactive Voice Response (IVR) allows callers to access information or connect with the appropriate person through pre-recorded messages.
Benefits:
Customizable Messages: Tailor messages to meet specific business needs.
Faster Self-Service: Enable callers to quickly find information without human assistance.
Improved Efficiency: Streamline call handling and reduce wait times.
Cost Reduction: Lower operational costs by minimizing the need for live agents.
24/7 Support: Provide round-the-clock assistance to callers.
Direct Inward Dialing (DID)
Understanding DID: Direct Inward Dialing (DID) allows external callers to directly reach specific extensions within a PBX system, bypassing the central operator.
Benefits:
Cost Savings: Reduce the need for additional phone lines.
Direct Routing: Streamline calls directly to the intended user.
Improved Customer Experience: Enhance satisfaction with faster connections.
Seamless Connectivity: Provide direct access for remote workers.
3. User-Friendly Setup
Simple Installation and Configuration: Enjoy hassle-free setup with auto-provisioning of IP phones.
4. High Quality and Longevity
Long Lifecycle: Benefit from reliable hardware and software designed to last 3+ years.
5. Complete Solution
Comprehensive Package: Includes Dinstar IP PBX, SIP endpoints (IP phones, VoIP gateways, SBCs), and support for voice, video, and fax.
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